Park allows you to record the type of offline payment received for a reservation. You can select Cash or Check, or create custom payment types such as Money Order or Venmo.
This makes it easier to track and report on payments collected outside of Park.
Available Offline Payment Types
Park includes two default offline payment types:
- Cash
- Check
You can also create custom offline payment types based on the payment methods your business accepts.
Take an Offline Payment Through the Point of Sale
- Open the reservation you want to collect payment for.
- Select Pay Now.
- Choose Paid Offline.
- Open the Payment Type dropdown.
- Select the type of offline payment received.
- Add a new type of Offline Payment by choosing the “+ New offline payment type”
- Complete the payment.
The offline payment will be added to the reservation’s History section.
Record a Check Payment
When you select Check as the payment type, an additional field will appear for the check number.
- Select Check from the Payment Type dropdown.
- Enter the check number.
- Complete the payment.
The check number will appear in the Notes section of the payment history.
To edit the notes later, select the pencil icon next to the Notes section.
Create a Custom Offline Payment Type
You can create additional payment types such as Money Order or Venmo.
- Open the Payment Type dropdown.
- Select New Offline Payment Type at the bottom of the menu.
- Enter the name of the payment type.
- Save the new option.
The new payment type will then be available when recording future offline payments.
Mark Paid option
You can also select an offline payment type from the drop-down arrow on the right of the Mark Paid button.
- Open the reservation.
- Scroll to the Invoice section.
- Select the dropdown arrow beside Mark Paid.
- Choose the offline payment type.
- Add a note in the history section if needed.
The payment will be recorded in the reservation’s History section with the selected payment type.
Mark a Reservation as Paid From the Calendar
For faster access, you can record an offline payment directly from the Reservations calendar.
- Right-click the reservation on the calendar.
- Hover over Mark as Paid.
- Select the offline payment type.
The payment will be recorded in the reservation’s History section.
View Offline Payments in Reports
Offline payments are included in the Payments report.
The selected payment method appears in the Type column. Any check numbers or additional notes added will appear in the Notes column.
View or Edit Payment Notes
After an offline payment is recorded:
- Open the reservation.
- Locate the payment in the History section.
- Review the payment type and notes.
- Select the pencil icon to edit the notes.
Tracking offline payment types helps your team maintain accurate payment records and quickly identify how each payment was collected.
Need More Help?
Please submit a support ticket by clicking the Help button in the bottom right of your screen and then clicking Submit a ticket.
We are always happy to help!