You can customize individual sites in your campground by updating their site-specific settings. This is useful when you want to adjust pricing, availability, or other site details like amenities, electric hookup options, or even add photos.
📍 How to Access the Site Settings Menu
- Go to the Reservations tab to open your calendar view.
- Hover over the site name in the list and click it.
- This will open the site-specific settings menu for that particular site.
These can also be accessed from your sites settings page.
⚙️ Site Settings You Can Adjust
Here’s a breakdown of what you can customize:
✅ Bookable Toggle
- Toggle on (green) to allow guests to book the site online.
- Toggle off to make the site unavailable for online bookings (useful for maintenance or seasonal closures).
🏕️ Site Name
- Change the name or number of the site (e.g., Site 3 → Cabin A).
🔄 RV-specific featueres
- Site direction: choose how vehicles access the site.
- Back-in
- Pull-through
- Pull-in
- Hybrid
- Maximum rig length: the maximum combined length of vehicle that can fit in the site
- Electric hookup: the amperage of electric hookups available at the site
- Meter reading: the current meter reading for the site. This is updated automatically as invoices are managed.
💲 Rate Plans
Site prices are managed through Rate Plans. Each site is assigned to one Rate Plan, which controls the prices used for new reservations on that site.
Rate plans can be shared across multiple sites. This is helpful when several sites use the same pricing structure, because updating the Rate Plan will update pricing for all sites assigned to it.
Important: If you edit a Rate Plan that is shared by multiple sites, the pricing changes will apply to every site using that Rate Plan. If only one site needs different pricing, create a new Rate Plan or switch that site to a different one.
From the site settings panel, you can:
- View the site’s current Rate Plan
- Edit the Rate Plan pricing
- Switch the site to a different existing Rate Plan
- Create a new Rate Plan for unique pricing
Check out this Help Article on how to manage your site prices using Rate Plans.
📛 Badge
- This badge shows up next to the site name on the site selection page in the booking flow. It is useful to highlight a quick important feature about the site.
- Example: “Creekside”
📝 Site Notes
- These notes show in the online booking flow when a guest expands the details on a specific site. This is useful if you’d like to expand on the site details or provide more context on a cabin or cottage.
- Example: “This site has a beautiful shaded tree to keep you cool on really hot days. It also attracts colorful birds.”
🕓 Site-specific check-in policy
- Add a site-specific check-in note that displays in the confirmation email.
- Example: “Please drive around large oak tree before backing in.”
📸 Site Photos
- Upload or drag-and-drop an image.
- This photo will appear in the online booker when guests click on the site.
🔗 Calendar Sync
- Click ‘Add Sync’ to connect with platforms like Airbnb, Hipcamp, or Furbo.
- Paste in their calendar URL and copy your Park-generated URL back into their system.
- Any active sync links will be listed under the ‘Links’ section.
Check out this article on how to set up external calendar syncs like AirBnB, VRBO, and Hipcamp.
🛎️ Site Features & Amenities
- Select any custom amenities like:
- Fire ring
- Picnic table
- Wi-Fi
- Pet-friendly
- If you’re managing cabins or lodges, also specify:
- Lodging Features (e.g., kitchen, private bath)
- Beds (e.g., 1 Queen + 1 Twin)
💾 Don’t Forget to Save
When you're done editing the site, click "Save" at the bottom of the settings panel. Your changes will be applied immediately and reflected in both the admin calendar and the online booking experience for guests.